Samantha Regalado
Ontario,CA
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Pier 88 Seafood Boil and Bar
Montclair, CA
07.2022 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Barista
Starbucks
Rancho Cucamonga, CA
08.2021 - 09.2023
- Maintained calm demeanor during high-volume periods and special events.
- Described menu items to customers and suggested products based on stated preferences.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Server
Chili's Bar and Grill
Montclair, CA
09.2017 - 07.2020
- Trained new employees on restaurant procedures and plating techniques.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Bachelor of Science - Mathematics
Cal Poly Pomona
Pomona, CA12-2021
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CA05-2016
Skills
- Guest Engagement
- Beverage Preparation
- Order Management
- Menu Memorization
Timeline
Server/Bartender
Pier 88 Seafood Boil and Bar
07.2022 - Current
Barista
Starbucks
08.2021 - 09.2023
Server
Chili's Bar and Grill
09.2017 - 07.2020
Bachelor of Science - Mathematics
Cal Poly Pomona
High School Diploma -
Rancho Cucamonga High School
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