Overview
Work History
Education
Languages
Timeline
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Samantha Rios

San Francisco,CA

Overview

6
6
years of professional experience

Work History

Facilities Coordinator

JLL at Google
10.2022 - Current
  • Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
  • Conducted daily floor walkthrough to ensure clean, organized, and stocked office space, coordinating with janitorial services to keep facility clean and presentable for users.
  • Served as point of contact for users seeking support and information.
  • Directed vendors as required to create efficient and non-disruptive work environment.
  • Ordered, maintained and distributed supplies and inventory.
  • Member of the Learning and Development Workstream, oversaw the Americas account. Ensuring that every
    member receives the essential training and support.
  • Member of the Well-Being Workstream, promoted essential mental health tips, empowering users to achieve a healthy work-life balance.

Administrative Assistant /Assistant Store Manager

Veo Optics
06.2021 - 08.2022
  • Answered telephone calls to offer store information, answer questions, and direct calls to staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized and current.
  • Trained new staff on customer service skills, stock procedures, and effective selling strategies.
  • Followed up on patient progress of adapting to dispensed eyewear and performed adjustments and repairs.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Submitted orders for new inventory.

Business Operations Manager

Ana's Daycare
01.2019 - 08.2022
  • Provided leadership, direction, and strategic planning for business operations.
  • Assisted children with development of social, communication, and problem-solving skills.
  • Organized and planned age-appropriate reading, crafts, and music lessons. Balanced schedules to promote optimal rest, play, and educational periods.
  • Helped promote early education and development by introducing Montessori Learning for toddler-age children at this daycare center.
  • Communicated with parents and caregivers about different ways to encourage their child's unique strengths and interests.
  • Taught, read to, and played with children to engage them in new concepts and learning experiences
  • Provided support to the daycare teacher in planning daily activities for toddlers and infants, along with building a safe and inclusive learning environment.

Education

Bachelor of Science - Business Administration

San Francisco State University
San Francisco, CA

Languages

English
Spanish

Timeline

Facilities Coordinator

JLL at Google
10.2022 - Current

Administrative Assistant /Assistant Store Manager

Veo Optics
06.2021 - 08.2022

Business Operations Manager

Ana's Daycare
01.2019 - 08.2022

Bachelor of Science - Business Administration

San Francisco State University

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Samantha Rios