Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
Conducted daily floor walkthrough to ensure clean, organized, and stocked office space, coordinating with janitorial services to keep facility clean and presentable for users.
Served as point of contact for users seeking support and information.
Directed vendors as required to create efficient and non-disruptive work environment.
Ordered, maintained and distributed supplies and inventory.
Member of the Learning and Development Workstream, oversaw the Americas account. Ensuring that every
member receives the essential training and support.
Member of the Well-Being Workstream, promoted essential mental health tips, empowering users to achieve a healthy work-life balance.
Administrative Assistant /Assistant Store Manager
Veo Optics
06.2021 - 08.2022
Answered telephone calls to offer store information, answer questions, and direct calls to staff.
Obtained payments from patients and scanned identification and insurance cards.
Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized and current.
Trained new staff on customer service skills, stock procedures, and effective selling strategies.
Followed up on patient progress of adapting to dispensed eyewear and performed adjustments and repairs.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Submitted orders for new inventory.
Business Operations Manager
Ana's Daycare
01.2019 - 08.2022
Provided leadership, direction, and strategic planning for business operations.
Assisted children with development of social, communication, and problem-solving skills.
Organized and planned age-appropriate reading, crafts, and music lessons. Balanced schedules to promote optimal rest, play, and educational periods.
Helped promote early education and development by introducing Montessori Learning for toddler-age children at this daycare center.
Communicated with parents and caregivers about different ways to encourage their child's unique strengths and interests.
Taught, read to, and played with children to engage them in new concepts and learning experiences
Provided support to the daycare teacher in planning daily activities for toddlers and infants, along with building a safe and inclusive learning environment.
Licensed Vocational Nurse and Registered Nurse at The Avenues Transitional Care CenterLicensed Vocational Nurse and Registered Nurse at The Avenues Transitional Care Center