Samantha Rochford
Barrington,IL
Summary
Accomplished Maître D' at ZAZAs Enterprise, renowned for exceptional communication and leadership, adept in guest relations and food safety. Elevated team performance through effective training, significantly enhancing dining experience. Excelled in reservation management and customer service, ensuring a seamless flow of service. Demonstrates a unique blend of fine-dining expertise and interactive communication skills.
Overview
1
1
year of professional experience
Work History
Maître D'
ZAZAs Enterprise
01.2023 - 07.2024
- Spoke clearly and persuasively in positive or negative situations and responded well to questions.
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
- Trained, coached and evaluated subordinates to raise performance to company standard.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Barrington Highschool
Barrington, IL08-2023
Skills
- Exceptional communication
- Food safety awareness
- Team management
- Guest relations
- Fine-dining expertise
- Reservation management
- Strong leadership
- Customer service
- Greeting guests
- Effective multitasking
- Interactive communication skills
- Detail-oriented
Languages
Spanish
Limited Working
Timeline
Maître D'
ZAZAs Enterprise
01.2023 - 07.2024
High School Diploma -
Barrington Highschool
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