Samantha Rodriguez
Dallas,TX
Summary
Reliable, hardworking, a team player and willing to take on any task needed to succeed.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Amazon
05.2023 - 08.2023
- Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
- Streamlined returns process for quicker resolution, implementing a systematic approach to handling returned items.
- Evaluated product condition upon return, determining eligibility for refund, exchange, or repair according to company policies.
- Unloaded, inspected and stored damaged and returned products.
- Adhered to company safety guidelines to minimize warehouse accidents.
Team Member
Cinemark Theaters
01.2021 - 12.2021
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Enhanced customer satisfaction by providing accurate event information and efficient ticket sales services.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Increased sales by creating attractive food displays and maintaining a clean, inviting environment.
- Handled cash transactions accurately, ensuring proper accounting and minimal discrepancies.
- Maintained cleanliness of the concession area, adhering to health and safety regulations.
- Enhanced customer satisfaction by providing efficient and accurate ticket checking services.
- Assisted in resolving ticket disputes for improved customer relations.
Education
Bachelor of Arts - Pre-Studio Art
University of North Texas
Denton, TX05.2025
Associate of Arts -
North Lake Early College High School
Irving, TX05.2023
High School Diploma -
North Lake Early College High School
Irving, TX05.2023
Skills
- Customer Service
- Material Handling
- Warehouse Safety
- Invoice Verification
- Adaptability and Flexibility
- Professionalism and Courtesy
- Team Collaboration
- Food Preparation
Timeline
Fulfillment Associate
Amazon
05.2023 - 08.2023
Team Member
Cinemark Theaters
01.2021 - 12.2021
Bachelor of Arts - Pre-Studio Art
University of North Texas
Associate of Arts -
North Lake Early College High School
High School Diploma -
North Lake Early College High School