Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Rodriguez

Dallas,TX

Summary

Reliable, hardworking, a team player and willing to take on any task needed to succeed.

Overview

3
3
years of professional experience

Work History

Fulfillment Associate

Amazon
05.2023 - 08.2023
  • Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
  • Streamlined returns process for quicker resolution, implementing a systematic approach to handling returned items.
  • Evaluated product condition upon return, determining eligibility for refund, exchange, or repair according to company policies.
  • Unloaded, inspected and stored damaged and returned products.
  • Adhered to company safety guidelines to minimize warehouse accidents.

Team Member

Cinemark Theaters
01.2021 - 12.2021
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
  • Enhanced customer satisfaction by providing accurate event information and efficient ticket sales services.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Increased sales by creating attractive food displays and maintaining a clean, inviting environment.
  • Handled cash transactions accurately, ensuring proper accounting and minimal discrepancies.
  • Maintained cleanliness of the concession area, adhering to health and safety regulations.
  • Enhanced customer satisfaction by providing efficient and accurate ticket checking services.
  • Assisted in resolving ticket disputes for improved customer relations.

Education

Bachelor of Arts - Pre-Studio Art

University of North Texas
Denton, TX
05.2025

Associate of Arts -

North Lake Early College High School
Irving, TX
05.2023

High School Diploma -

North Lake Early College High School
Irving, TX
05.2023

Skills

  • Customer Service
  • Material Handling
  • Warehouse Safety
  • Invoice Verification
  • Adaptability and Flexibility
  • Professionalism and Courtesy
  • Team Collaboration
  • Food Preparation

Timeline

Fulfillment Associate

Amazon
05.2023 - 08.2023

Team Member

Cinemark Theaters
01.2021 - 12.2021

Bachelor of Arts - Pre-Studio Art

University of North Texas

Associate of Arts -

North Lake Early College High School

High School Diploma -

North Lake Early College High School

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Samantha Rodriguez