Samantha Rohe
400 Park Ave Apt 904
Summary
Proven server with a track record of exceptional customer service and strong work ethic, notably at R and R Seafood. Skilled in cash handling and guest engagement, I excel in fast-paced environments, ensuring high-quality service by efficiently managing multiple responsibilities. Demonstrated ability to enhance customer satisfaction and foster warm relationships, underscoring my commitment to excellence in the hospitality sector.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
R and R Seafood
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Tin Top Restaurant
08.2024 - 11.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Server
Fish River Grill
03.2020 - 08.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Sassy Bass at Owa
11.2021 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Associates - General Studies
Coastal Community College
Bay Minette, ALSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
Serve safe cerification
Timeline
Server
R and R Seafood
11.2024 - Current
Server
Tin Top Restaurant
08.2024 - 11.2024
Server
Sassy Bass at Owa
11.2021 - 08.2022
Server
Fish River Grill
03.2020 - 08.2024
Associates - General Studies
Coastal Community College
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