Samantha Rose
Broad Brook
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Real Estate Agent
William Raveis Real Estate Mortgage & Insurance
Guilford
12.2024 - Current
- Assisted clients in buying and selling residential properties.
- Prepared and presented market analysis reports for client consultations.
- Managed client communications through phone, email, and in-person meetings.
Server
Max's Tavern
Springfield
10.2024 - 04.2025
- Took and accurately processed food and beverage orders.
- Upsold daily specials to enhance guest dining experience.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided exceptional customer service in a fast-paced dining environment.
Server
DaCapo of Avon
Avon
11.2017 - 10.2024
- Provided excellent customer service to ensure satisfaction.
- Supported new team members through training on service protocols.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Some College (No Degree) - General Studies
Tunxis Community College
Farmington, CTSkills
- Customer service
- Effective communication
- Client communication
- Time management
- Problem solving
- Adaptability
Certification
Real Estate License – 2020
References
References available upon request.
Timeline
Real Estate Agent
William Raveis Real Estate Mortgage & Insurance
12.2024 - Current
Server
Max's Tavern
10.2024 - 04.2025
Server
DaCapo of Avon
11.2017 - 10.2024
Some College (No Degree) - General Studies
Tunxis Community College