Samantha Sabillon
Spring,TX
Summary
Motivated worker with a proven track record in fast-paced retail, exceeding sales targets and improving customer satisfaction. Skilled in providing exceptional customer service, upselling products, and building strong customer relationships. Currently studying academically while looking to apply practical skills in meeting deadlines and collaborating within team settings. Excited to expand knowledge and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Server
Hilton Garden Inn Hotel
Spring, TX
09.2024 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables simultaneously, maintaining efficiency during peak hours.
- Trained and mentored new staff on menu knowledge and service protocols.
- Collaborated with kitchen staff to ensure timely order delivery and quality standards.
- Assisted in inventory management, tracking stock levels to support operational needs.
- Implemented improved service strategies, contributing to increased table turnover rates.
SERVER
Buffalo Wild Wings
Tomball, TX
05.2019 - 03.2025
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Performed cashier duties such as handling payments, issuing receipts and balancing cash drawers at end of shift.
- Managed inventory of supplies including cutlery, linens, condiments and other necessary items.
- Exhibited proficiency in greeting guests, taking reservations, seating patrons, answering inquiries and providing information about the restaurant’s offerings.
- Utilized effective communication skills to take orders accurately and efficiently.
SALES ASSOCIATE
Bath And Body Works
Woodlands, Tx
08.2021 - 09.2022
- Performed cash register operations accurately according to company policy
- Ensured compliance with updated store policies on transactions and safety measures.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Delivered exceptional customer service, enhancing the shopping experience and fostering brand loyalty.
- Executed sales strategies to achieve store goals, contributing to overall revenue growth.
- Analyzed inventory levels and managed stock replenishment to ensure product availability for customers.
- Developed engaging visual displays that showcased promotions and increased customer interest in products.
CURBSIDE SHOPPER / CASHIER
H-E-B
Spring, TX
04.2020 - 07.2020
- Demonstrated excellent communication skills while interacting with customers to identify their needs and preferences.
- Followed established quality control standards when selecting fresh produce items for curbside pickup orders.
- Performed accurate inventory management tasks such as stocking shelves, organizing items, and verifying expiration dates.
- Kept up-to-date on new products, services, promotions, and pricing structures.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Developed strong knowledge base regarding product features, benefits, warranties and returns policies.
Education
Associate in Science (A.S.) - Clinical Medical Assisting
Lone Star College
Montgomery, TxHigh School Diploma -
Klein Collins Highschool
Spring, TX06.2019
Skills
- Sales Training
- Cash Register Operation
- Billing and Payment Processing
- Restocking Items
- Time Management
- Verbal Communication
- Federal Regulations
- Customer Deliveries
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
LANGUAGES
Spanish Fluent
English Fluent
Timeline
Server
Hilton Garden Inn Hotel
09.2024 - Current
SALES ASSOCIATE
Bath And Body Works
08.2021 - 09.2022
CURBSIDE SHOPPER / CASHIER
H-E-B
04.2020 - 07.2020
SERVER
Buffalo Wild Wings
05.2019 - 03.2025
Associate in Science (A.S.) - Clinical Medical Assisting
Lone Star College
High School Diploma -
Klein Collins Highschool