Samantha Salas

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

As a Quality Control Inspector:

• Responsible for ensuring that all products meet the required quality standards before they are stored or shipped.
• Conducted thorough inspections of incoming and outgoing products to verify their quality, freshness, and compliance with industry standards and customer specifications.
• Monitored the storage conditions, including temperature and humidity, to ensure optimal product preservation.
• Identified and documents any defects, damages, or inconsistencies in products.
• Worked closely with the warehouse and packing teams to address quality issues promptly.
• Ensured that all quality control procedures and protocols are followed consistently.
• Maintained detailed records of inspections, tests, and any corrective actions taken.
• Provided feedback to management on potential improvements in the quality control process.
• Participated in training and development programs to stay updated on best practices in quality control.
• Ensured compliance with food safety regulations and company policies.
• Assisted in audits and regulatory inspections as needed.

As a Tally Person:

• Verified the quantities of goods received and dispatched .
• Ensured that all items are correctly labeled and documented.
• Managed all data entry related to customer orders, ensuring accuracy and timely input of information .
• Worked closely with the warehouse and packing teams to ensure smooth operations.
• Identified and reports any shortages, overages, or damages to the appropriate personnel.
• Assisted in the preparation of reports related to inventory levels and order processing

As a Leader:

• Identified team weak points and implemented corrective actions to resolve concerns.
• Assigned duties.
• Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.

• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Inspected incoming and outgoing materials for accuracy and quality.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.