- Gardening
- Pilates
- Learning new cooking techniques and expanding my culinary skills
- Cooking
- I enjoy helping others and giving back to the community
- I participate in low-impact exercises to strengthen core muscles
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Watching Movies and TV Shows
- Blogging/Vlogging
- Outdoor Recreation
- Volunteering
- Gym Workouts
- Music
- Food Tourism
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Baking
Samantha Salazar
Floresville
Summary
Experienced with providing excellent customer service and managing inventory for smooth operation. Utilizes strong communication skills to interact effectively with customers and colleagues. Track record of maintaining cleanliness and organization in dynamic work setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Boba Galaxy Sandwhich Planet
04.2024 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Memorized ingredients and recipes for wide variety specialty drinks.
Soccer Referee
Wilson County Soccer League
08.2020 - Current
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
- Developed situational awareness skills by positioning myself optimally during matches to make accurate calls in high-pressure situations.
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
- Managed conflict resolutions to encourage professional and positive relationships.
- Signaled free kicks, corners and throw-ins to control flow of game and provide fair rules.
- Stayed current with rule changes, interpretations, and points of emphasis by attending annual referee clinics and workshops to maintain certification.
- Mentored and supported new referees to enhance knowledge of fundamentals of game and apply best practices.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
- Addressed rule infractions or complaints by participants to assess any necessary penalties.
- Supported youth soccer programs through refereeing games for various age groups and skill levels while mentoring new referees in training sessions.
Beverage Cart Attendant
Riverbend Golf Course
04.2022 - 02.2025
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Greeted guests and inquired into beverage choices.
- Managed cash transactions accurately, maintaining accountability for sales revenue collected throughout each shift.
- Utilized strong communication skills to relay important information between golf course staff members as needed.
- Established rapport with regular customers, fostering loyalty and repeat business through personalized service.
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
Server
Lews Patio Bar & Grill
07.2021 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Sales Associate
Plato's Closet
06.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed towards business growth through consistent delivery of high-quality installations and excellent customer service.
- Designed eye-catching visual displays for retail spaces, enhancing brand recognition for clients'' products or services.
- Facilitated ongoing training sessions for retail staff, improving product knowledge and enhancing overall customer experience.
Education
Bachelor of Science - Criminal Justice
Palo Alto College
San Antonio, TX06-2027
High School Diploma -
Floresville High School
Floresville, TX05-2023
Skills
- Strong work ethic
- Quick thinking
- Patience and tolerance
- Cleanliness maintenance
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Goal oriented
- Multi-tasking strength
- Excellent customer service
- Respectfulness
- Excellent people skills
Accomplishments
- Resolved product issues through consumer testing.
- Supervised a team of 5 staff members.
- Trained and mentored 7 employees.
- Completed manager training program.
- Memorized ingredients and recipes for 40+ specialty drinks.
- Served individually made coffee drinks to over 20+ customers daily.
- Promoted to Head Barista after 2 months.
Certification
- Alcohol Seller/Server License – State Liquor Control Board Texas
- Food Handler Certification - American National Standards Institute (ANSI).
- ServSafe Alcohol - National Restaurant Association.
- ServSafe Food Handler's Certification
- Texas Driver's License
Interests
Timeline
Barista Shift Supervisor
Boba Galaxy Sandwhich Planet
04.2024 - Current
Beverage Cart Attendant
Riverbend Golf Course
04.2022 - 02.2025
Server
Lews Patio Bar & Grill
07.2021 - 02.2025
Sales Associate
Plato's Closet
06.2021 - 08.2021
Soccer Referee
Wilson County Soccer League
08.2020 - Current
Bachelor of Science - Criminal Justice
Palo Alto College
High School Diploma -
Floresville High School
Similar Profiles
Luke TaylorLuke Taylor
Line Cook at Snarfs SandwhichLine Cook at Snarfs Sandwhich
Holly SmithHolly Smith
Cashier Assistant at Picknickys Sandwhich ShopCashier Assistant at Picknickys Sandwhich Shop
Ryan McGintyRyan McGinty
Ice Cream Server at Micheles Ice Cream and SandwhichIce Cream Server at Micheles Ice Cream and Sandwhich