Samantha Salazar
San Antonio,TX
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
7
7
years of professional experience
Work History
Office Manager
Smilepoint Dental
06.2022 - Current
- Hiring and Training: Oversee the recruitment, hiring, and training of staff, including dental hygienists, assistants, and front office personnel.
- Scheduling: Ensure the office is adequately staffed by managing work schedules, ensuring there’s enough coverage for each shift.
- Performance Management: Monitor employee performance, provide feedback, and address any performance issues.
- Patient Scheduling: Oversee patient appointment scheduling, ensuring efficient use of time and minimizing wait times.
- Patient Communication: Act as a liaison between patients and the dental team, addressing patient concerns, and ensuring excellent customer service.
- Insurance Verification and Billing: Assist with verifying patient insurance, explaining coverage, and handling claims and billing procedures.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Registered Dental Assistant
Smile Structure Dentistry and Braces
09.2021 - 06.2022
- Registered dental assistant utilizing my skills with back office duties such as assisting the doctor, following lead assistant orders, trained assistants with iTero scanning, etc
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
Lead Registered Dental Assistant • Assistant Manager
Smilepoint Dental
04.2019 - 09.2021
- Lead registered dental assistant utilizing my skills with lead duties such as office inventory, maintaining back office flow as well as leading my fellow dental assistants, etc
- Assistant manager creating and presenting treatment plans, coordinating patient insurances, submitting claims and pre authorizations, etc
- Developed strong rapport with patients, easing anxieties through clear communication about their treatments.
Registered Dental Assistant • Assistant Manager
Dental World PLLC
11.2017 - 04.2019
- Registered dental assistant utilizing my skills with all back office duties, as well as assisting the doctor during treatments
- Second in command and assisting manager in areas that were needed
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
Education
Registered Dental Assistant -
Kaplan College
Corpus Christi, TX11-2017
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Staff management
- Operations management
Timeline
Office Manager
Smilepoint Dental
06.2022 - Current
Registered Dental Assistant
Smile Structure Dentistry and Braces
09.2021 - 06.2022
Lead Registered Dental Assistant • Assistant Manager
Smilepoint Dental
04.2019 - 09.2021
Registered Dental Assistant • Assistant Manager
Dental World PLLC
11.2017 - 04.2019
Registered Dental Assistant -
Kaplan College
Similar Profiles
Briana RendonBriana Rendon
Registered Dental Assistant at Smilepoint DentalRegistered Dental Assistant at Smilepoint Dental
Bobbie StoweBobbie Stowe
Lead Registered Dental Assistant at Smilepoint DentalLead Registered Dental Assistant at Smilepoint Dental
Gabby VillarrealGabby Villarreal
Orthodontic Assistant at Smilepoint DentalOrthodontic Assistant at Smilepoint Dental