Samantha Sanchez
Bronx,NY
Summary
Dedicated and customer-focused retail professional with over three years of progressive experience in sales and store management. Progressed at team leadership, training, and delivering high levels of customer satisfaction. Bilingual in English and Spanish.
Overview
3
3
years of professional experience
Work History
Assistant Manager in Training
Jako Enterprises
Bronx, NY, USA
05.2025 - 07.2025
- Oversaw daily store operations, monitored employee performance, and ensured optimal staffing levels.
- Assisted store manager in executing corporate initiatives and meeting sales goals.
- Conducted staff training and evaluations to maintain high standards of performance.
- Supported inventory management and handled high-level customer service issues.
- Played a key role in store merchandising and visual standards.
Key Holder
Jako Enterprises
Bronx, NY, USA
06.2024 - 05.2025
- Entrusted with opening and closing responsibilities and ensuring accurate cash handling.
- Provided guidance and support to sales associates, driving team productivity.
- Managed customer inquiries and escalations with professionalism and efficiency.
Sales Associate
Jako Enterprises
Bronx, NY, USA
03.2022 - 06.2024
- Oversaw daily store operations, monitored employee performance, and ensured optimal staffing levels.
- Assisted store manager in executing corporate initiatives and meeting sales goals.
- Conducted staff training and evaluations to maintain high standards of performance.
- Supported inventory management and handled high-level customer service issues.
- Played a key role in store merchandising and visual standards.
Education
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Arturo A Schomburg Satellite Academy
Bronx, NYGED - ALC
Lehman College
Bronx, NYSkills
- Time Management
- Customer Service
- Problem-Solving Skills
- Basic Computer Skills
- Exceptional Customer Service
- Spanish Speaker
- Multi-Tasking Strength
- Outgoing Personality
Professional References
- Ashley A. Rodriguez, Store Manager, Jako Enterprises, 3560 Broadway, New York, NY 10031 , (646) 428-5302, ashleerodriguez27@gmail.com
- Dymond Rodriguez, Store Manager, Jako Enterprises, 2181 White Plains Road, Bronx, NY, 10462, (929) 385-2406
Timeline
Assistant Manager in Training
Jako Enterprises
05.2025 - 07.2025
Key Holder
Jako Enterprises
06.2024 - 05.2025
Sales Associate
Jako Enterprises
03.2022 - 06.2024
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Arturo A Schomburg Satellite Academy
GED - ALC
Lehman College