Samantha Sanchez-Paredes

• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gathered and organized materials to support operations.

Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

• Checked and pulled defective or expired products from shelves.
• Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
• Assisted customers in locating products, providing exceptional service while restocking shelves.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.