Samantha Santos
Salinas,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Seasonal Retail Associate
Aeropostale
Salinas, CA
10.2023 - 12.2023
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Identified potential shoplifting incidents, implementing loss prevention strategies to protect store assets.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Packaging
Smith And Vandiver
Salinas, CA
05.2023 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
- Learned and adapted quickly to new technology and software applications.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
Team Member
La Michoacana A Pedir De Boca
Salinas, CA
02.2021 - 07.2023
- Conducted regular reviews of operations and identified areas for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Addressed and resolved customer complaints in polite and professional manner.
- Learned all required tasks quickly to maximize performance.
Education
Associates Degree - Biology
Hartnell College
Salinas, CAHigh School Diploma -
Everett Alvarez High School
Salinas, CA05.2022
Skills
- Promotional Events
- Retail Store Operations
- Complaint Management
- Retail Merchandising
- Cleaning
- Goal Setting and Achievement
- Teamwork and Collaboration
- Lift Number pounds
Timeline
Seasonal Retail Associate
Aeropostale
10.2023 - 12.2023
Packaging
Smith And Vandiver
05.2023 - 09.2023
Team Member
La Michoacana A Pedir De Boca
02.2021 - 07.2023
Associates Degree - Biology
Hartnell College
High School Diploma -
Everett Alvarez High School