Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Sales Development Representative
Abstrakt Marketing Group
St Louis, MO
10.2022 - 12.2023
Generated new prospects and nurtured existing prospects through outbound phone calls and email campaigns.
Used excellent verbal skills to engage clients and prospects in conversation and effectively determine needs and requirements.
Created presentations to demonstrate features and benefits of company offerings.
Communicated prospect needs and account details to prepare client for scheduled introduction meeting.
Leveraged CRM software program SalesForce to maintain activity, contact and account information of clients and prospects.
Collaborated closely with colleagues from different departments on cross-functional projects and building sales pipelines.
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained updated knowledge through continuing advanced training.
Assistant Manager
La Quinta Inn & Suites
Collinsville, IL
03.2021 - 01.2023
Recognized by upper management for providing exceptional customer service.
Organized schedules, workflows and shift coverage to meet expected business demands.
Evaluated individual and team business performance and cultivating improvement initiatives.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Analyzed data from surveys or feedback forms to identify opportunities for improvement.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Private Nanny
Private Residence
Belleville, IL
01.2022 - 07.2022
Provided direct-care services for children of varying ages.
Created nurturing, safe environments to promote emotional, social and intellectual growth.
Met and communicated regularly with parents to discuss children's activities and development.
Regulated child’s schedules to balance rest, learning and play.
Organized creative and fun activities, enhancing physical, emotional and social well-being.
Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
Assisted child with daily activities, such as dressing, bathing, and feeding.
Administered required medication for children under my care.
Restaurant & Banquet Server
The Shrine of Our Lady of the Snows
, IL
08.2019 - 08.2020
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Delivered food orders promptly and courteously.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Assisted with banquets and events with up to 500 guests.
Ensured that all supplies needed for events were adequately stocked in the banquet area.
Line Worker and Server
Hicks BBQ
Belleville, IL
08.2018 - 07.2019
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Restaurant Hostess
Copper Fire
Belleville, IL
04.2018 - 10.2018
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.