Developed and validated over 11,342 item records, ensuring accuracy and integrity across multiple systems
Collaborated with business unit leaders to align new manufactures with relevant practice areas
Assisted in backlog management and order fulfillment, especially during high-pressure month-end closing periods
Processed marketing development funds for Performance Materials and Technologies and AWS sales orders
Service Operations Specialist (Temp)
Trace3
05.2023 - 12.2023
Proficiently managed 300 projects, ensuring accurate setup with financial tracking within operational systems, aligning with contractual terms
Processed more than 70 vendor purchase orders (Pos) and over 150 vendor bills for professional services, ensuring proper financial oversight
Collaborated closely with Project Managers and accounts teams to send out client invoices and manage project closure processes, including financial reconciliation
Validated and generated sales orders based on Statements of Work (SOWs), ensuring alignment with project requirements and client expectations
Managed month-end invoicing for over 300 projects ensuring timely and accurate billing
Mentor Program Coordinator
CSULB
09.2022 - 08.2023
Managed project documentation, including files, records, databases, and digital platforms, to gather research, produce landscape analysis reports, and ensure data accuracy
Conducted program evaluations and monitored project implementation to ensure compliance with regulations, while building collaborative partnerships to support key stakeholders and improve outcomes
Coordinated with cross-functional teams, including students, faculty, and external experts, to identify challenges and drive initiatives that remove barriers, leading to enhanced success for targeted communities
Organized and executed key project activities, including educational events, stakeholder meetings, and presentations, aligning with institutional goals and ensuring smooth project delivery
Education
Bachelor - Health Care Administration, International Business
Pamela Lewis, Senior Director of Multicultural Affairs, California State University Long Beach, 562-572-7794
Sylvana Cicero, Associated Executive Director, California State University Long Beach, 562-985-7868
Accomplishments
NASPA Region VI Undergraduate Rising Star Award, 2023
Leadership Academy, Honors
Leadership Experience
Board of Trustees, Vice Chair, 06/01/22, Present, Championed the establishment of a family-friendly student-parent lounge, formulated an art proposal for the inclusion of artwork by children from the campus child development center., Partnered with campus disability services to streamline the onboarding process for emotional support and service animals ensuring equitable access for all students., Hosted meetings regarding changes in policies in facilities on campus regarding access to emotional support animals and critically thinking the pros and cons for the student body., Collaborated with a staff advisor to facilitate the introduction of a full-time therapy dog on campus, actively contributing the formulation of the proposal addressing this essential campus requirement., Conducted executive meetings addressing the facilities and Beach Pride Events reports for the Student Recreation and Wellness Center and University Student Union, while also providing oversight for the facilities and programs managed by Beach Pride Events.
President – Health Care Administration Student Forum, 05/01/22, 07/01/23, Scheduled and facilitated meetings with all board members to discuss deliverables, upcoming school activities, discussion panels, workshops, schedules, and conflicts., Drove performance initiatives in involvement by speaking in front of 200 plus students to get them to participate in the organization., Hosted discussion panels amongst executive health care administrative staff to help inform students of what a possible career in HCA looks like.
Timeline
Sales Operations Coordinator
Trace3
12.2023 - Current
Service Operations Specialist (Temp)
Trace3
05.2023 - 12.2023
Mentor Program Coordinator
CSULB
09.2022 - 08.2023
AI Legends, 2024
Certificate in Healthcare Management, 2019
Bachelor - Health Care Administration, International Business