Samantha Self
Laveen
Summary
Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively. Adaptable with quick learning and adjusting to new environments.
Overview
5
5
years of professional experience
Work History
Shift Manager
Yogis Grill
Laveen
01.2024 - 07.2024
- Maintained cleanliness and organization of work area.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Trained new employees on company policies, procedures, and job responsibilities.
- Inspected work areas regularly for cleanliness and organization standards.
Manager
Bahama bucks
Laveen
03.2019 - 12.2023
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Shift Leader
Sunrise Donuts
Laveen
04.2023 - 10.2023
- Cleaning a lot is dishes
- Dealing with food
- Helping customers with explaining and figuring out what to order
- Prepping the donuts
- Cleaning
- Managed store closing and opening procedures to ensure safety and security.
Skills
- Customer service
- Team building
- Food safety
- Cleaning procedures
- Workplace organization
- Time management
- Policy enforcement
- Communication skills
- Multitasking capacity
- Worker training
- Problem-solving aptitude
- Handling customer complaints
- Team development
- Delegating work
- Staff supervision
- Task prioritization
- Coaching and mentoring
References
Manager at Bahama Bucks:
Jorge (602)677-3897
Owner of Sunrise Donuts:
Sou (480)335-1188
Shift manager at Yogis
Caleb (480)433-0139
Timeline
Shift Manager
Yogis Grill
01.2024 - 07.2024
Shift Leader
Sunrise Donuts
04.2023 - 10.2023
Manager
Bahama bucks
03.2019 - 12.2023