Samantha Sherbourne
Cincinnati,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Speedway
Cincinnati, OH
06.2023 - Current
- Provides customer service leadership/direction, in conjunction with General Manager, for entire store and team employees
- Monitors store activities to ensure that transactions are taking place in the proper manner, in order to provide maximum customer service
- Ensures proper execution of Company standards by maintaining knowledge in the following sales responsibilities: food focus, counts/inventory, vendor relations and selling point/engagement.
- Assists in implementing all merchandising, marketing and foodservice programs, which includes maintaining plan-o-gram integrity, appropriate sign placement and proper preparations and execution of foodservice products.
- Ensures products are in stock, in date and available for purchase, help audit inventory on a regular basis.
- Manages on-hand quantities, adding back stock to displays as needed.
- Conducts area pricing surveys, at the request of the General Manager, reports results and adjusts sales prices.
- Motivates and coaches store associates on proper upselling techniques.
- Ensures that all necessary store reports and paperwork are completed accurately and in a timely fashion.
Cleaning Associate
Sparkling Cleaning Service
Cincinnati, OH
08.2020 - Present
- Execute detailed cleaning tasks in accordance with provided checklists, maintaining high standards for each job.
- Arrive promptly and commit to completing each booking thoroughly.
- Cultivate positive relationships with clients, earning their trust and respect through exceptional service
- Work with team members to consistently deliver superior quality service.
- Recognized any potential hazards within the facility or surrounding environment immediately reported them to management.
- Listen to clients and take initiatives to provide ways to improve the overall customer experience
Education
High School Diploma -
Cedar Crest High School
Lebanon, PA06-2008
Skills
- Employee Scheduling
- Task Delegation
- Product and service knowledge
- Customer Relations
- Retail Operations Management
Timeline
Assistant Manager
Speedway
06.2023 - Current
Cleaning Associate
Sparkling Cleaning Service
08.2020 - Present
High School Diploma -
Cedar Crest High School
Similar Profiles
Christopher CrosleyChristopher Crosley
District Manager at SpeedwayDistrict Manager at Speedway
Laila GriceLaila Grice
Team Leader at SpeedwayTeam Leader at Speedway
Misty SavilleMisty Saville
General Manager at SpeedwayGeneral Manager at Speedway
Kole StognerKole Stogner
Assistant Manager at SpeedwayAssistant Manager at Speedway
Jaylin WilliamsJaylin Williams
Automotive Sales Professional at Jeff Wyler Fairfield AutomallAutomotive Sales Professional at Jeff Wyler Fairfield Automall