Samantha Simoneau
Tucson ,AZ
Summary
Dynamic Shift Leader Manager at McDonald’s with expertise in cash handling and team management. Successfully reduced discrepancies in financial transactions while training staff to enhance performance. Known for resolving customer complaints effectively, fostering loyalty, and adapting to shifting priorities to ensure exceptional service and workplace safety. Punctual and reliable with a flexible schedule.
Overview
2
2
years of professional experience
Work History
Shift Leader Manager
McDonald’s
06.2023 - Current
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Education
Tucson Prepatory HS
N Oracle Rd Tucson Az 2023
Skills
- Industry expertise
- Staff scheduling
- Workplace safety
- Team management
- Employee training
- Punctual and reliable
Timeline
Shift Leader Manager
McDonald’s
06.2023 - Current
Tucson Prepatory HS