Samantha Slinger
Mission Viejo,CA
Summary
I am a great team player, comfortable thriving in competitive, fast-paced environments. I am experienced in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. I am a competent associate, driven to exceed goals and build long-term relationships with customers. I facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues. I have been recognized for exemplary time management, organization, prioritization and work ethic.
Overview
10
10
years of professional experience
Work History
Senior Baby Imaging Specialist
Cranial Technologies
Irvine, California
06.2023 - Current
- Collaborated with healthcare professionals to develop patient treatment plans.
- Operated advanced imaging equipment to capture high-quality diagnostic images.
- Prepared infants for imaging sessions and effectively communicated procedures to parents, ensuring a smooth experience.
- Captured high-resolution 3D images of infants using advanced DSi technology.
- Calibrated imaging systems each morning to ensure optimal performance and accuracy.
- Managed front desk operations, including check-in/out processes, appointment scheduling, and handling phone communications.
- Managed supply inventory to ensure seamless operations in the clinic.
- Maintained cleanliness and hygiene standards by thoroughly sanitizing imaging areas post patient visits.
- Completed comprehensive medical documentation and chart notes for pediatric imaging procedures.
- Participated in extra projects, including mentorship, training, and schedule audits to improve clinic operations.
Front Desk Receptionist/ Canine Enrichment
Happy Pets Palace & Playground
Chandler, AZ
05.2021 - 06.2023
- Set up my work space differently each day with new activities and equipment used for Canine Enrichment, socialization, and mental stimulation
- Created bonds with the dogs and used my judgement to make groups of four dogs who will work well together in a group setting
- Ran 15 minute group or one on one sessions with activities designed to stimulate dogs minds and practice their basic commands and manners
- Put together and suggested creative new ways and ideas to challenge and exercise dogs brains to my Supervisor weekly
- Collected payments and processed transactions
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments and reservations.
- Resolved customer problems and complaints.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in/ check-out process.
Dog Daycare Attendant
Camp Opie Dog Daycare
Rancho Santa Margarita, CA
10.2019 - 03.2020
- Followed all pet care instructions, including dietary needs and medication regimens.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email and text.
- Handled Front-desk duties such as customer questions/concerns, payments, check-ins and check-outs.
Cashier/Dining Room Server
Panera Bread
Rancho Santa Margarita, CA
12.2018 - 01.2020
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Took orders and delivered food items to residents in main dining room.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Babysitter
Personal Client
Orange County, CA
01.2016 - 01.2019
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Offered age-appropriate, fun and educational activities for children ages 3 to 14.
- Assisted children with homework assignments and special projects across different subjects.
Education
High School Diploma -
Trabuco Hills Highschool
Mission Viejo, CASkills
- Verbal and written client communication
- Multitasking abilities
- Data management
- Front desk operations
- Problem solving
- Attention to detail
- Patient empathy
- Deadline management
- Organizational skills
- Reliability
- Microsoft Office, Excel, Teams
Hobbies and Interests
Art
Psychology
Outdoor Activities
Languages
English- Fluent
Spanish- Intermediate
Timeline
Senior Baby Imaging Specialist
Cranial Technologies
06.2023 - Current
Front Desk Receptionist/ Canine Enrichment
Happy Pets Palace & Playground
05.2021 - 06.2023
Dog Daycare Attendant
Camp Opie Dog Daycare
10.2019 - 03.2020
Cashier/Dining Room Server
Panera Bread
12.2018 - 01.2020
Babysitter
Personal Client
01.2016 - 01.2019
High School Diploma -
Trabuco Hills Highschool