SAMANTHA Smith
Jackson,MS
Summary
Dynamic professional with a proven track record at Smith Construction & Co, excelling in inventory management and customer relationship building. Adept at strategic planning and conflict resolution, I drive operational efficiency and enhance team performance, ensuring compliance and fostering a culture of excellence. Committed to delivering exceptional results in fast-paced environments. Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Smith Construction & Co
Jackson, MS
03.2022 - Current
- Maintained up-to-date knowledge of company products and services.
- Coordinated with other departments to ensure smooth flow of operations.
- Created reports on sales trends, inventory levels, and financial data.
- Communicated regularly with customers to gain insights into their needs.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
Customer Service Representative
Teleperformance
04.2021 - 07.2021
- Provided exceptional customer service to ensure customer satisfaction.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Personal Assistant
Master Massage
Kourtney Bell
04.2018 - 09.2020
- Performed calendar management and scheduling of appointments for the executive.
- Coordinated meetings between internal departments and external partners.
- Prepared documents such as reports, presentations, agendas, and correspondence.
Inventory Specialist
RGIS
Nina
12.2017 - 03.2018
- Utilized barcode scanners to quickly update inventories in the system.
- Responded promptly to requests from customers regarding product availability.
- Performed root cause analysis of variances between actual vs expected results.
Cashier
Steak Escape
Jada Johnson
07.2017 - 09.2017
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Stocked shelves with merchandise when needed.
Education
Powell Middle School
Jackson, MS05-2012
High School Equivalency -
Holmes Community College
Murrah High School
Jackson, MSSkills
- Inventory management and sales analysis
- Customer relationship management
- Payroll administration and performance evaluation
- Regulatory compliance
- Conflict resolution
- Team building
- Strategic planning
- Data reporting
- Scheduling coordination
- Effective communication
- Time management
- Problem solving
- Customer service
- Customer relations
- Recruiting and interviewing
- Project management
- Compliance
- Scheduling and planning
- Financial management
- Sales forecasting
References
Tameka Bankston, Call Center Customer Service Representative
Personal Information
- ID Number: 802637679
- Date of Birth: 09/11/96
- Gender: Female
- Nationality: United States of America
- Marital Status: Single
Timeline
Assistant Manager
Smith Construction & Co
03.2022 - Current
Customer Service Representative
Teleperformance
04.2021 - 07.2021
Personal Assistant
Master Massage
04.2018 - 09.2020
Inventory Specialist
RGIS
12.2017 - 03.2018
Cashier
Steak Escape
07.2017 - 09.2017
Powell Middle School
High School Equivalency -
Holmes Community College
Murrah High School