Samantha Snyder
Muncie,IN
Summary
Driven Barista with proven expertise in espresso machine operation and beverage preparation. Excelled in creating a welcoming atmosphere, enhancing customer loyalty through effective problem-solving and professional demeanor. Skilled in multitasking and performance improvement, consistently delivering personalized service that boosts sales and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
Jenn Wagner
07.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Team Connection
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
Barista
Terri Salinas
12.2021 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Graphic Design
Ball State University
Muncie, IN05.2026
High School Diploma -
Lebanon High School
Lebanon, IN05.2022
Skills
- Cash Handling
- Opening and closing duties
- Order Taking
- Espresso machine operation
- Beverage Preparation
- POS Systems
- Professional Demeanor
- Performance Improvement
- Drink customization
- Problem-Solving
- Reliable and Dependable
- Multitasking
Timeline
Barista
Jenn Wagner
07.2023 - Current
Barista
Terri Salinas
12.2021 - 07.2023
Graphic Design
Ball State University
High School Diploma -
Lebanon High School
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