Samantha Spagnuolo

Marquette's Pets is a professional dog walking and pet sitting service. Services are performed in the client's home, to ensure their pet is as comfortable as possible.

Daily Tasks

• Driving to and from each client
• Being trusted with house keys/codes
• Feeding pets and walking dogs
• Cleaning messes

Weekly Tasks

• Creating and sending invoices
• Making sure all services rendered are paid
• Developing marketing plans

Monthly Tasks

• Sending income and expenses to accountant
• Working on ways to continue being competitive and profitable.

• Pressure washed car exterior, wheel wells and tires.
• Disinfected steering wheel, handles, seats and other interior fixtures.
• Cleaned windows, mirrors, headlights, and taillights.
• Greeted customers and guided cars into washing and detailing area.
• Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.

• Explained services and products to customers in friendly and engaging way.
• Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
• Shouldered management responsibilities during absence of manager.
• Resolved escalated concerns using professionalism and understanding of facets of issue.
• Stayed up to date on changing product and service options to provide top-notch support to customers and employees.