Samantha Stacy
Gastonia,NC
Summary
Results-driven sales lead with expertise in team management and customer service. Proven ability to achieve sales targets and mentor staff, fostering an environment of growth and excellence.
Overview
7
7
years of professional experience
Work History
Sales Lead Keyholder
Kirkland's Home Decor
Gastonia, NC
09.2022 - 02.2026
- Led team in achieving sales targets through effective customer engagement and product knowledge
- Trained and mentored staff on sales techniques and customer service best practices
- Managed inventory levels, ensuring optimal stock for seasonal promotions and events
- Coordinated store operations, including opening/closing procedures and cash handling protocols
- Opened inventory boxes and restocked shelves.
Restaurant Server
The String Bean
Belmont, NC
07.2022 - 02.2024
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Streamlined checkout procedures, improving overall table turnover rate during busy shifts.
Restaurant Server
Mayworths Public House
Cramerton, NC
10.2018 - 06.2022
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on menu offerings and service standards.
- Developed positive relationships with regular patrons, enhancing customer loyalty.
Education
Associate of Arts - Language Arts Education
Central Piedmont Community College
Charlotte, NC06-2022
High School Diploma -
Ashbrook High School
Gastonia, NC06-2018
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
Timeline
Sales Lead Keyholder
Kirkland's Home Decor
09.2022 - 02.2026
Restaurant Server
The String Bean
07.2022 - 02.2024
Restaurant Server
Mayworths Public House
10.2018 - 06.2022
Associate of Arts - Language Arts Education
Central Piedmont Community College
High School Diploma -
Ashbrook High School