Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Stamper

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Shift Manager

AutoZone
01.2024 - Current
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.

Prep Worker

Michelle's Granola
03.2022 - 01.2024
  • Improved kitchen efficiency by organizing and prepping ingredients for easy access during busy shifts.
  • Enhanced food quality by ensuring proper storage techniques and maintaining cleanliness in prep areas.
  • Supported culinary team with timely preparation of ingredients, resulting in faster order turnaround times.
  • Assisted with inventory management, reducing waste and minimizing costs for the restaurant.
  • Contributed to a positive work environment by collaborating effectively with other kitchen staff members.
  • Maintained strict adherence to food safety guidelines, preventing cross-contamination and potential health risks.
  • Utilized multitasking abilities to manage multiple tasks simultaneously without compromising on quality or accuracy.

Housekeeping and Laundry Attendant

Oak Crest Village
02.2021 - 04.2023
  • Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
  • Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
  • Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
  • Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.
  • Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
  • Increased guest satisfaction scores with meticulous attention to detail in room preparation and presentation.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.

Landscape Worker

RKC
04.2018 - 03.2021
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Reduced water consumption with the implementation of drought-tolerant plantings and efficient irrigation systems.
  • Improved plant health through proper pruning, fertilizing, and pest control techniques.
  • Collaborated with clients to design visually appealing landscapes that met their aesthetic preferences and functional needs.
  • Increased property value by creating inviting outdoor living spaces using a variety of hardscape materials.
  • Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Assisted in designing seasonal displays using annuals, perennials, shrubs, trees, or potted plants for added visual interest throughout the year.
  • Performed routine maintenance on equipment such as changing oil filters, sharpening blades, or replacing worn parts to ensure optimal performance during projects.
  • Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
  • Used customer feedback to make operational improvements.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
  • Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
  • Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
  • Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.

Cashier

Royal Farms
07.2014 - 07.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

No Degree - General

Perryville High School
Perryville, MD
06.2006

Skills

  • Inventory Control
  • Supply Ordering
  • Quality Assurance
  • Team Development
  • Safety Compliance
  • Workplace Safety
  • Staff Development
  • Equipment Troubleshooting

Timeline

Shift Manager

AutoZone
01.2024 - Current

Prep Worker

Michelle's Granola
03.2022 - 01.2024

Housekeeping and Laundry Attendant

Oak Crest Village
02.2021 - 04.2023

Landscape Worker

RKC
04.2018 - 03.2021

Cashier

Royal Farms
07.2014 - 07.2019

No Degree - General

Perryville High School

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Samantha Stamper