Samantha St. Clair
Berlin,NH
Summary
Proven in enhancing customer experiences at The Butcher's Daughter, I excel in cash handling and creative thinking. Demonstrated ability to maintain composure under pressure, ensuring smooth operations and quality program delivery at Mountain View Grand Hotel. Skilled in customer service and reliability, I consistently exceed operational goals through effective communication and teamwork.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
The Butchers Daughter
2024.03 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
Activities Supervisor
Mountain View Grand Hotel
2023.02 - 2024.03
- Collaborated with team members to ensure smooth operations and consistent quality of programs.
- Answered phone calls from guest and helped answer any questions they had.
- Scheduled multiple events/activities.
Education
High School Diploma -
Leicester High School
Leicester, MA08.2020
Skills
- Customer Service
- Reliability and punctuality
- Patience and composure
- Good communication skills
- Creative Thinking
- Cash Handling
Timeline
Customer Service Cashier
The Butchers Daughter
2024.03 - Current
Activities Supervisor
Mountain View Grand Hotel
2023.02 - 2024.03
High School Diploma -
Leicester High School
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