Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Stine

Holiday,FL

Summary

Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills. Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.

Overview

5
5
years of professional experience

Work History

Executive Director

Verizon
03.2023 - Current
  • Led teams of professionals, providing guidance, mentoring, and setting clear objections,
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.

Sales Represenative

Crunch Fitness
04.2019 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.


  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Called and met with regular and prospective customers to build long term relationships and networks.

Customer Service Representative Team Lead

Target
12.2018 - 05.2020
  • Handled day-to-day customer contact via phones, faxes, and emails.
  • Resolved escalated customer service inquiries and complaints to maintain satisfaction.
  • Monitored customer service calls to verify representatives' adherence to service standards and best practices.
  • Supervised large teams with guidance, support and direction for high-quality customer care.

Education

Associate of Science -

Hillsborough Community College
Tampa, FL
12.2024

Skills

  • Building Trust with Clients
  • Operational Analysis
  • Board of Directors Support
  • Departmental Coordination

Timeline

Executive Director

Verizon
03.2023 - Current

Sales Represenative

Crunch Fitness
04.2019 - Current

Customer Service Representative Team Lead

Target
12.2018 - 05.2020

Associate of Science -

Hillsborough Community College
Samantha Stine