Samantha Strydom
Oshkosh,WI
Summary
Dynamic professional with over 9 years of experience in event management and team leadership. Expert in streamlining processes and fostering collaboration among cross-functional teams to achieve successful event outcomes and elevate guest experiences.
Results-driven Administrative Manager with a proven track record in office management and organizational efficiency. Expertise in developing training programs and implementing strategic initiatives to enhance operational performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Manager
LvN Maintenance and Electrical
South Africa
01.2012 - 09.2024
- Facilitated seamless office operations by coordinating schedules and managing tasks to ensure timely project completion.
- Designed and enforced standardized procedures to improve accuracy and enhance overall administrative efficiency.
- Oversaw cross-departmental communications to support seamless project execution and prompt identification of challenges.
- Developed training programs for staff to improve performance and adherence to company policies.
- Oversaw budget management, ensuring optimal resource allocation for administrative functions.
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Coordinated appointment scheduling, optimizing daily workflow for staff and clients.
- Coordinated call handling through multi-line phone systems, optimizing the flow of communication to designated departments.
- Maintained accurate records of client interactions and inquiries in database systems.
- Assisted in training new reception staff on office procedures and customer service standards.
- Coordinated scheduling for appointments, meetings, and conferences across multiple departments.
- Developed and implemented strategic initiatives to improve service delivery and customer satisfaction.
- Mentored junior staff, fostering skill development and promoting a culture of continuous improvement.
- Managed financial transactions and maintained accurate records to ensure compliance with organizational policies.
- Coordinated budget preparation and monitoring, optimizing resource allocation across departments.
- Analyzed financial data to identify trends, facilitating informed decision-making for leadership.
- Conducted regular audits of financial statements, ensuring accuracy and identifying areas for improvement.
- Ensured timely payment of vendor invoices, maintaining strong relationships with suppliers and partners.
- Processed payroll for multi-state employees, ensuring compliance with federal and state regulations.
- Managed employee records within payroll systems, verifying accuracy and confidentiality of sensitive information.
- Implemented automated processes to enhance payroll efficiency, reducing processing time and error rates.
- Conducted regular audits of payroll data, identifying discrepancies and resolving issues promptly.
- Oversaw financial reporting processes, ensuring accuracy and compliance with regulatory standards.
- Managed budget preparation and tracking, optimizing resource allocation across departments.
- Developed strategic plans that enhanced operational efficiency and stakeholder satisfaction.
- Orchestrated efforts of cross-functional teams to ensure timely achievement of project milestones and objectives.
Education
Certificate - Events Management
Varsity College
South AfricaNo Degree - Hair Dressing And Advanced Beauty
Hydro International College
South Africa01-2015
Skills
- Office administration
- Organization and multitasking
- Office management
- Staff management
- Critical thinking
- Relationship building
- Accounting procedures
- Customer service management
- Administrative support
- Business administration
- Microsoft Office Suite
- HR support
Certification
- Certified Events manager, BellAir Events - 2024-2025
- Head stylist, License - 2014-2016
Languages
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Manager
LvN Maintenance and Electrical
01.2012 - 09.2024
Certificate - Events Management
Varsity College
No Degree - Hair Dressing And Advanced Beauty
Hydro International College