Samantha Swope
Waterloo,IA
Summary
I am very adaptable to the work environment I am in. I also bring a wide verity of experience to the table from being in different careers. I also have done some volunteer work and I do whatever I can to help out my team.
Overview
9
9
years of professional experience
Work History
Sales Associate
West Quality Air Systems
07.2023 - Current
- Show the customer the product.
- Explain the health concerns about the air quality in our homes.
- Answered customer questions about products and merchandise care.
- Provide honest feedback about the product.
- Fill out purchase agreement, take payment.
Assembler
John Deere
04.2022 - Current
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Collaborated with team members to improve production processes and maintain quality standards.
- Followed outlined specifications to implement assembly plans.
- Tested finished products to perform quality assurance and identify discrepancies.
Receptionist
Wolfe Eye Clinic
08.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Patient Care Coordinator
Vgm Homelink
10.2019 - 10.2021
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Upheld confidentiality requirements and regulatory compliance guidelines.
CNA
Helping Hands Nursing Solutions
07.2018 - 03.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Educated patients and family members on best home care practices for healing and recovery.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
CNA
Harmony House Health Care Center
10.2016 - 09.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Educated patients and family members on best home care practices for healing and recovery.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Cashier/Cook
McDonald's
07.2014 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
East High School
Waterloo, IA05.2017
Skills
- Inventory Control
- Upselling
- Customer Needs Assessment
- Quality Assurance
- Small Parts Assembly
- Equipment Operation
- Scheduling
- File Management
- Complex Problem-Solving
- Compassionate Communication
- Patient-Focused Care
Timeline
Sales Associate
West Quality Air Systems
07.2023 - Current
Assembler
John Deere
04.2022 - Current
Receptionist
Wolfe Eye Clinic
08.2021 - 04.2022
Patient Care Coordinator
Vgm Homelink
10.2019 - 10.2021
CNA
Helping Hands Nursing Solutions
07.2018 - 03.2020
CNA
Harmony House Health Care Center
10.2016 - 09.2018
Cashier/Cook
McDonald's
07.2014 - 10.2016
High School Diploma -
East High School
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