Samantha Taylor
Hobbs,NM
Summary
Dedicated host and sales associate with expertise in customer service and team collaboration. Proven ability to handle high-pressure situations while maintaining a welcoming atmosphere.
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
1
1
year of professional experience
Work History
Host
Texas Roadhouse Restaurant
Hobbs, NM
10.2025 - Current
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed waitlists and reservations using restaurant management software.
- Collaborated with team members to optimize seating arrangements during peak hours.
- Provided menu information and answered guest inquiries promptly.
- Assisted in maintaining cleanliness and organization of the front-of-house area.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Sales Associate
JCPenney
Hobbs, NM
06.2025 - Current
- Assisted customers with jewelry product inquiries and selections to enhance shopping experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Operated point-of-sale systems efficiently during high-volume sales periods.
- Maintained merchandise presentation standards, ensuring an organized and appealing sales floor.
- Collaborated with team members to achieve daily sales goals and improve overall performance.
Education
High School Diploma -
Hobbs High School
Hobbs, NMSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Detail-oriented
Languages
English
Timeline
Host
Texas Roadhouse Restaurant
10.2025 - Current
Sales Associate
JCPenney
06.2025 - Current
High School Diploma -
Hobbs High School