Samantha Felix
Hillsboro,IN
Summary
Dynamic office manager with a proven track record at Piece by Piece Autism Centers, enhancing workflow through innovative filing systems and effective staff training. Skilled in customer service and organizational management, I excel in scheduling and document management, ensuring operational efficiency and confidentiality in all processes.
Overview
6
6
years of professional experience
Work History
Office Manager
Piece by Piece Autism Centers
05.2024 - Current
- Managed daily office operations to enhance workflow and efficiency.
- Coordinated scheduling for staff and client appointments using administrative software.
- Implemented new filing system improving document retrieval times significantly.
- Trained new administrative staff on office protocols and procedures.
- Oversaw inventory management, ensuring adequate supplies for daily operations.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Shift Leader
Cracker Barrell Old Country Store
09.2019 - 10.2024
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on operational procedures and best practices.
- Coordinated staff schedules to optimize coverage during peak hours.
- Implemented inventory management techniques to minimize waste and control costs.
Education
High School Diploma -
North Montgomery High School
Crawfordsville, INSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll and budgeting
- Document management
- Staff management
Timeline
Office Manager
Piece by Piece Autism Centers
05.2024 - Current
Shift Leader
Cracker Barrell Old Country Store
09.2019 - 10.2024
High School Diploma -
North Montgomery High School