- Tech
- Reading
- Documenting and sharing travel experiences
- Music
- Watching Movies and TV Shows
- Outdoor Recreation
- Gym Workouts
- Journaling
- Volunteer Work
- Road Trips
- Animal Care
- Blogging/Vlogging
Samantha Tortora
Yuba City,CA
Summary
Dynamic and organized professional with experience as a Student Worker at Yuba College, excelling in customer service and problem-solving. Proven ability to enhance student engagement through effective communication and event coordination. A fast learner who thrives in team environments, dedicated to fostering a positive atmosphere and improving accessibility in educational settings.
Overview
3
3
years of professional experience
Work History
IT Student Worker
Yuba College
Marysville, CA
04.2026 - Current
- Collaborated with IT team to implement software updates, enhancing system functionality and security.
- Conducted training sessions for users on new technologies, improving digital literacy among staff.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Managed high levels of call flow and responded to technical support needs.
- Used ticketing systems to manage and process support actions and requests.
Counseling Student Worker
Yuba College
Marysville, CA
08.2024 - 03.2026
- Assisted in managing student inquiries and providing information on academic programs.
- Supported event coordination by organizing logistics for campus activities and workshops.
- Maintained accurate records of student attendance and participation in programs.
- Collaborated with faculty to facilitate communication between students and academic departments.
- Adapted quickly to changing priorities while maintaining high levels of service quality.
- Assisted in technology troubleshooting for students and faculty, enhancing learning experience.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Participated in team meetings to contribute insights on improving student engagement initiatives.
School Library Assistant
River Valley High School
Yuba City, CA
08.2023 - 12.2023
- Organized and maintained library collections to enhance accessibility and usage.
- Maintained a welcoming and organized library environment, fostering a positive learning atmosphere for all users.
- Placed books on proper shelves when returned to circulation.
- Distributed books to classrooms on campus
Education
Associate of Science - Social Work
Yuba College
Marysville, California, CA05-2026
Associate of Science - Psychology
Yuba College
Marysville, California, CA05-2026
Skills
- Fast learner
- Teamwork and collaboration
- Problem-solving
- Friendly and professional
- Team collaboration
- Customer service
- Appointment scheduling
- Organized and efficient
- Multi-Task
- Cash Handling
- Physical Stamina
- Attention to Detail
- Food Safety & Sanitation
- Time Management
Interests
Timeline
IT Student Worker
Yuba College
04.2026 - Current
Counseling Student Worker
Yuba College
08.2024 - 03.2026
School Library Assistant
River Valley High School
08.2023 - 12.2023
Associate of Science - Social Work
Yuba College
Associate of Science - Psychology
Yuba College