Samantha Tutrone
Mesa,AZ
Summary
Compassionate and detail-oriented professional with strong customer service skills and a growing background in patient care as a Medical Assistant. Adaptable and quick to learn new procedures, workflows, and protocols. Dedicated to supporting clinical teams, delivering high-quality care, and contributing to a positive patient experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Optima Medical
07.2025 - Current
- Assist providers by utilizing eClinical Works EMR system to organize charts, update records, and manage workflow to maximize efficiency.
- Coordinate with medical offices, labs and pharmacies for surgical clearances, lab orders, prescriptions and various medical documentation in accordance with clinic and legal requirements to support patient care.
- Float between providers to support clinic needs, ensuring smooth patient flow and timely completion of diagnostic testing.
- Advanced from externship to permanent hire through strong clinical performance and initiative in patient care.
Office Administrator
Complete Calibrations
06.2024 - 07.2025
- Optimized daily routes for technicians to ensure efficient service delivery.
- Handled all incoming calls, addressed customer inquiries and provided accurate information about services.
- Scheduled new appointments, managed calendar conflicts and prioritized urgent requests.
- Assisted with various office duties, including data entry and inventory management, which maintained smooth operations and provided valuable feedback.
- Served as a key point of contact between customers and technicians for clear communication and timely updates.
- Trained new office staff in customer service and office protocols.
Swim Instructor
Instaswim
03.2023 - 07.2025
- Successfully taught swimming skills to individuals of all ages and ability levels, ensuring their safety and progress in mastering swimming techniques.
- Developed customized lesson plans tailored to each student’s abilities and goals, which resulted in improved confidence and competence in the water.
- Fostered a positive and motivating learning atmosphere by providing constructive feedback and encouragement to swimmers, resulting in high levels of student satisfaction and retention.
- Utilized BLS certification to create a safe learning environment for all students.
Education
Medical Assisting -
Carrington College
Mesa, AZ09.2025
Advanced Skincare Practitioner -
Southwest Institute of Natural Aesthetics
Tempe, AZ07.2014
Skills
- Medical terminology knowledge
- Clinical documentation
- Vital signs monitoring
- Multitasking and organization
- Phlebotomy
- HIPAA compliance
- First Aid
- EMR / EHR proficiency
Certification
- Certified Clinical Medical Assistant (CCMA), National Heathcareer Association (NHA)
- Basic Life Support (BLS), American Heart Association
- Licensed Aesthetician, Arizona State Board of Cosmetology
Timeline
Medical Assistant
Optima Medical
07.2025 - Current
Office Administrator
Complete Calibrations
06.2024 - 07.2025
Swim Instructor
Instaswim
03.2023 - 07.2025
Medical Assisting -
Carrington College
Advanced Skincare Practitioner -
Southwest Institute of Natural Aesthetics