Samantha Tuttle
Honolulu,HI
Summary
Proven leader in the hospitality sector, notably at The Gatsby, where I elevated customer experiences through exceptional service and innovative menu development. Skilled in financial reporting and team leadership, I successfully boosted sales and fostered a loyal clientele. My expertise in bar knowledge and commitment to uphold customer service standards set me apart.
Overview
3
3
years of professional experience
Work History
Bar Manager
The Gatsby
03.2024 - Current
- Crafted special drink and cocktail menu items for seasonal offerings.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Bartender/Bar Manager
Surfbar LLC
10.2022 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Server/Bartender
Smith and Kings
05.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Nursing
University of Hawaii At Manoa
Honolulu, HI05-2022
Skills
- Customer service
- Time management
- Health and safety
- Team leadership
- Verbal and written communication
- Menu development
- Financial reporting
- Inventory management, supply ordering, shift scheduling
Timeline
Bar Manager
The Gatsby
03.2024 - Current
Bartender/Bar Manager
Surfbar LLC
10.2022 - 10.2023
Server/Bartender
Smith and Kings
05.2022 - 01.2023
Bachelor of Science - Nursing
University of Hawaii At Manoa
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