Samantha Valdes
Naples,United States
Summary
Dynamic sales professional with an exceptional track at Germain Honda of Naples, excelling in customer needs assessment and relationship building. Skilled in sales strategies and guest relations, I've successfully enhanced the team and those around it. My approach combines goal-oriented focus and exceptional customer service, driving significant achievements in both individual and team performance.
Overview
2
2
years of professional experience
Work History
Sales Associate
Germain Honda of Naples
Naples, FL
04.2024 - Current
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Staff Supervisor
Naples Grande Beach Resort
Naples, FL
02.2023 - 04.2024
- Established clearly defined performance targets for each staff member, providing constructive feedback and guidance to help them achieve their individual goals while contributing to the overall success of the company.
- Conducted regular performance reviews, setting clear expectations for each team member and identifying areas needing improvement or additional support.
- Enhanced team productivity by implementing efficient scheduling and task delegation practices.
- Boosted team morale by acknowledging accomplishments, providing opportunities for growth, and supporting professional development initiatives.
Education
Business Administration - Construction Management
Everglades University
Boca Raton, FLCriminal Justice - Social Sciences
Florida SouthWestern State College
Fort Myers, FL06.2022
Skills
- Problem-solving
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Sales expertise
- Product Sales
- Customer Needs Assessment
- Sales Strategies
- Guest Relations
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Germain Honda of Naples
04.2024 - Current
Staff Supervisor
Naples Grande Beach Resort
02.2023 - 04.2024
Business Administration - Construction Management
Everglades University
Criminal Justice - Social Sciences
Florida SouthWestern State College