Samantha Vallido
Secaucus,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Secretary
SomeStudios NJ
Union City, NJ
01.2023 - 06.2023
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Assisted coworkers and staff members with special tasks on daily basis.
Server
Yard House
East Rutherford, NJ
10.2021 - 02.2023
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Server
Glen Ridge Country Club
Glen Ridge, NJ
04.2021 - 09.2021
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
Server
The Oakley
Nutley, NJ
10.2019 - 02.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales significantly by upselling higher-end products to customers.
Education
High School Diploma -
Belleville High School
09.2015 - 06.2019
Associate of Science - Biology
Essex County College
Newark, NJ 09.2019 - 05.2021
Bachelor of Applied Science in Information Technology - Information Technology
Western Governors University
Salt Lake City, UT 09.2022 - Current
Skills
Hospitality service expertise
undefinedTimeline
Secretary
SomeStudios NJ
01.2023 - 06.2023
Bachelor of Applied Science in Information Technology - Information Technology
Western Governors University
09.2022 - Current
Server
Yard House
10.2021 - 02.2023
Server
Glen Ridge Country Club
04.2021 - 09.2021
Server
The Oakley
10.2019 - 02.2021
Associate of Science - Biology
Essex County College
09.2019 - 05.2021
High School Diploma -
Belleville High School
09.2015 - 06.2019
Similar Profiles
Patricia MerrittPatricia Merritt
Registered Nurse – Stroke, Orthopedic, ICU/CCU, Rapid Response Nurse at Virtua – Mt Holly, NJRegistered Nurse – Stroke, Orthopedic, ICU/CCU, Rapid Response Nurse at Virtua – Mt Holly, NJ
Jared S. ZuckermanJared S. Zuckerman
Owner at NJ BLS & Lifeguarding LLCOwner at NJ BLS & Lifeguarding LLC
Jennifer PasserellaJennifer Passerella
Clinical Care Coordinator at Horizon Blue Cross Blue Shield of NJClinical Care Coordinator at Horizon Blue Cross Blue Shield of NJ
Asad AliAsad Ali
Transitional Year Resident at Hackensack Meridian HealthTransitional Year Resident at Hackensack Meridian Health
Raul MarinosRaul Marinos
Supply Chain and Material Management Specialist at USMC Camp LejueneSupply Chain and Material Management Specialist at USMC Camp Lejuene