Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Walden

Ladera Ranch,CA

Summary

I am a highly-motivated employee with desire to take on new challenges. I've been told I have a strong work ethic, adaptability, exceptional interpersonal skills, and am adept at working effectively unsupervised and quickly mastering new skills. Additionally, I am well-versed in my customer service practices, multitasking, and time management. My goal is to give every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Professional Pet Sitter

Care.com Inc
Rancho Santa Margarita, CA
02.2025 - Current
  • Administered medications and treatments and monitored pets' health, noting behavior changes and communicating concerns to owners.
  • Developed long-term relationships with clients through regular contact and exceptional service.
  • Ensured safety of pets during outdoor activities, preventing accidents or escapes.
  • Educated clients on proper pet care techniques while offering tailored advice.
  • Trained pets in basic commands, reinforcing positive behaviors effectively.

Private Nanny

Care.com Inc
San Clemente, CA
02.2025 - Current
  • Performed daily caregiving duties including bathing, dressing, preparing nutritious meals, sanitizing play areas, and managing age-appropriate feeding routines.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being in addition to promoting intellectual growth.
  • Engaged in creative play and sparked imagination with the children such as reading stories, playing games or drawing pictures.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers, ensuring safety in all situations.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Took children on outings and transported children safely to appointments, social engagements, or recreational activities.
  • Engaged in after-school activities by assisting with sports practice and homework assignments.
  • Administered basic first aid techniques when needed while monitoring health conditions, and responded quickly in emergency situations using sound judgment and problem solving skills.

Service Associate

EōS Fitness
Ladera Ranch, CA
10.2022 - 02.2025
  • Utilized POS system to process orders accurately and efficiently.
  • Assisted with inventory control procedures such as stocking shelves and counting and imputing inventory contents.
  • Demonstrated product knowledge to customers by providing detailed information about products and services offered, which in turn, provided optimal service and helped achieve sales quotas.
  • Ensured compliance with all safety regulations while maintaining a clean work environment.
  • Provided top quality control and anticipated needs of members to eliminate downtime to maximize revenue.
  • Personalized client interactions to drive loyalty and enhance solution implementation.
  • Promoted high customer satisfaction by resolving problems with knowledgeable, professional, fast, and friendly service.
  • Mentored junior team members and assisted with training new associates on processes and procedures.
  • Worked effectively in team environments to make the workplace more productive.

Food Runner

Yard House
Irvine, CA
06.2024 - 12.2024
  • Delivered food promptly to guests while ensuring order accuracy.
  • Maintained cleanliness in dining area and ensured proper table settings.
  • Delivered food to guests in a timely manner.
  • Organized food orders and ensured accuracy of items served to customers.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Responded promptly to customer inquiries and requests.

Education

Associate of Science - Business Administration

Saddleback College
Mission Viejo, CA
05-2026

High School Diploma -

Santa Margarita Catholic High School
Rancho Santa Margarita, CA
05-2024

Skills

  • Customer service
  • Inventory management
  • Point of sale systems
  • Team collaboration
  • Sales techniques
  • Data entry
  • Effective communication
  • Problem solving
  • Flexible schedule availability
  • Emergency response preparedness

Certification

  • Trust20 Food Handler License
  • Courses For Servers California RBS Alcohol Server License
  • American Heart Association CPR & First Aid Certification

Timeline

Professional Pet Sitter

Care.com Inc
02.2025 - Current

Private Nanny

Care.com Inc
02.2025 - Current

Food Runner

Yard House
06.2024 - 12.2024

Service Associate

EōS Fitness
10.2022 - 02.2025

Associate of Science - Business Administration

Saddleback College

High School Diploma -

Santa Margarita Catholic High School

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