Summary
Overview
Work History
Education
Skills
Extracurriculars
Timeline
Generic

Samantha Walker

Tomball,TX

Summary

Experienced in restaurant management, customer service, and hospitality roles. Skilled in ensuring customer satisfaction and problem-solving. Also, have marketing experience from sorority involvement and hold a degree in psychology. Strong interpersonal skills and understanding of consumer behavior. Ready to bring this diverse background to contribute positively to any team.

Overview

6
6
years of professional experience

Work History

Service Greeter

Mercedes Benz of San Antonio
12.2021 - Current
  • As a Service Greeter at Mercedes-Benz, I excelled in delivering an exceptional customer experience
  • My role was pivotal in setting the tone for each customer's visit, as I warmly welcomed them, assessed their needs, and ensured a seamless transition into the service department
  • I consistently maintained a professional and courteous demeanor, fostering a positive and trust-based rapport with customers.

Dining Room Coordinator/Hostess

Lupe Tortilla
08.2018 - 07.2021
  • As the hostess and dining room coordinator at Lupe Tortilla, I assumed a pivotal role in ensuring the smooth operation of the restaurant and providing exceptional dining experiences to our guests
  • In my capacity as hostess, I meticulously managed guest reservations, efficiently seated patrons, and maintained a welcoming atmosphere by greeting and assisting customers
  • My strong communication skills and ability to remain calm under pressure allowed me to effectively handle guest inquiries and resolve any seating-related issues
  • As dining room coordinator, I was considered a branch of management and would answer calls frequently.

Education

BA in Psychology -

University of Texas at San Antonio
05.2024

Lone Star College
05.2021

Skills

  • Reliability and punctuality
  • Effective Decision Making
  • Appointment Scheduling
  • Effective problem solving
  • Creativity and Innovation
  • Data entry proficiency
  • Patience and composure

Extracurriculars

Alpha Sigma Alpha Sorority

2021-2024

  • Wellness Chairman
  • Social Media Chairman
  • Vice President of Programming and Ritual

Timeline

Service Greeter

Mercedes Benz of San Antonio
12.2021 - Current

Dining Room Coordinator/Hostess

Lupe Tortilla
08.2018 - 07.2021

BA in Psychology -

University of Texas at San Antonio

Lone Star College

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Samantha Walker