Samantha Wall

• Support pharmacists with accurate prescription preparation, labeling, and medication dispensing in a high-volume pharmacy environment

• Review prescription orders for accuracy, dosage verification, and patient safety compliance

• Process insurance claims and prior authorizations while maintaining strict HIPAA and pharmacy regulatory standards

• Maintain and monitor medication inventory, stock rotation, and supply organization to ensure availability of critical medications

• Provide patient assistance regarding medication instructions, pharmacy services, and insurance questions

• Collaborate with pharmacists and healthcare staff to ensure efficient workflow and safe medication handling practices

• Managed patient scheduling, intake forms, and front desk operations in a busy counseling practice

• Verified insurance eligibility and benefits prior to appointments

• Processed billing information and maintained accurate patient records

• Maintained confidential files and electronic medical records while ensuring HIPAA compliance

• Assisted clinicians with documentation and patient record updates using EHR systems including Epic and SimplePractice

• Responded to patient inquiries and coordinated appointment changes to maintain efficient office workflow