Samantha Ward
Round Rock,TX
Summary
Employment in the food sector taught me many life skills, such as handling irate clients, managing my time, being a leader, adaptability, and upholding workplace routines. Throughout my career, I also participated in sports, which improved my work ethic by teaching me how to operate as a team, cultivate a love of competition, and oversee failure and success. Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.
Overview
1
1
year of professional experience
Work History
Crew Member
Chipotle
Round Rock, TX
06.2020 - 12.2020
- Cross-trained in multiple positions within the store as needed. I completed my full certification as a cashier, working on the grill, back of the house, and front of the house, and I was a significant lead on the front line.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- I handled customer complaints professionally and courteously. If any issues arose, I did my best to control them without needing management's help.
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
- Restocked shelves with merchandise throughout shift.
- Consistently adhered to company policies and procedures, demonstrating a strong commitment to maintaining the highest standards while completing daily tasks.
- Trained new employees regarding company policies and food preparation procedures.
Education
Bachelor of Arts - Criminal Justice And Psychology
Southern Arkansas University
Magnolia, AR05-2026
Round Rock High School
Round Rock, TX05-2022
Skills
- Leadership qualities
- Adaptability and flexibility
- Cross-functional collaboration
- Effective communication
- Conflict resolution
- Training and development
- Positive attitude
- Resilience and persistence
References
References available upon request.
Timeline
Crew Member
Chipotle
06.2020 - 12.2020
Bachelor of Arts - Criminal Justice And Psychology
Southern Arkansas University
Round Rock High School
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