- Activities and Honors
- Commissioner of McCarren Saturday Softball League
- Organizer of Charity Softball Tournaments for New York based Non-Profits
Samantha Warden
New York,NY
Summary
Experienced in processing Directors & Officers, Employment Practice Liability, Fiduciary, Crime, Automobile, Property, Errors & Omissions, Professional Legal Liability claims in high-volume environments. Successful at managing complete claims process with minimal direction as well creating a comprehensive analysis of the loss data and developing detailed training plans. Bringing 10 years of related experience.
Overview
12
12
years of professional experience
Work History
Senior Claims Advocate
Healthcare Risk Advisors
New York, NY
01.2016 - Current
- Facilitated communication between claimants, providers, attorneys, adjusters, employers, and other parties involved in a claim
- Maintained detailed records of all claim activities including notes about conversations with claimants or representatives
- Reviewed and analyzed insurance claims to determine validity, completeness, accuracy, and eligibility for payment
- Determined covered insurance losses by studying provisions of policies or certificates
- Collaborated with other departments within the organization to resolve issues related to claims processing
- Assisted claimants, providers and clients with problems or questions regarding claims
- Organized information by using spreadsheets, databases or word processing applications
- Participated in continuing education seminars related to industry standards for insurance claims processing.
Loss Control and Training Specialist
Healthcare Risk Advisors
New York, NY
01.2013 - Current
- Analyzed data from incident reports to identify trends in order to develop targeted strategies for reducing losses
- Created detailed recommendations for improving processes or procedures related to risk management
- Implemented both individual and group training for executive and loss prevention personnel
- Participated in meetings with senior leadership teams to discuss loss control initiatives
- Collaborated with other departments to ensure that loss prevention goals are met
- Coordinated with subject matter experts to develop content that aligned with client organizational goals
- Collaborated with subject matter experts, vendors and third-party training providers to support learning and development strategy
- Ensured accuracy of all training documents such as manuals, presentations, handouts
- Evaluated effectiveness of training by using feedback surveys, focus groups and other relative means.
Executive Assistant
Healthcare Risk Advisors
New York, NY
10.2011 - 01.2013
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff and clients
- Performed data entry tasks into various software programs including MS Excel spreadsheets as well as data analysis for presentations given by executives
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team
- Maintained confidential records and files related to executive operations
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Education
Bachelor of Arts - Communications
North Carolina State University
12.2023
Skills
- Incident and Accident Reports
- Time Management
- Data Analysis
- Insurance Claims Review
- Policy Knowledge and Understanding
- Risk Management
- Critical Thinking
- Training Program Design
- Schedule Coordination
- Project Management
Interests
Timeline
Senior Claims Advocate
Healthcare Risk Advisors
01.2016 - Current
Loss Control and Training Specialist
Healthcare Risk Advisors
01.2013 - Current
Executive Assistant
Healthcare Risk Advisors
10.2011 - 01.2013
Bachelor of Arts - Communications
North Carolina State University