Samantha Weimer
Williamson,NY
Summary
Driven medical professional with a proven track record at Highland Hospital, adept in EMR Systems and fostering teamwork. Excelled in patient care by efficiently managing vital signs and procedural tasks, ensuring confidentiality and compliance with HIPAA. Demonstrated exceptional calendar management and collaboration, significantly enhancing patient scheduling and service delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Appointment Scheduler
Greater Rochester Orthopedic
2024.05 - Current
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Answered phone calls and answered questions from potential patients.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Acted as first point of contact and set appointments for prospective patients.
- Verified insurance
- Requested images via PowerShare
- Optimized available time slots by proactively identifying opportunities to fill cancellations or last-minute openings.
- Handled complaints and questions, and re-directed calls to other team members.
- Assisted in training new staff members on scheduling software, company policies, and best practices for exceptional customer service.
Medical Assistant
Greater Rochester Orthopedic
2023.07 - 2023.10
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Ordering requested images such as x-rays
Walmart
Cashier
2023.05 - 2023.07
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Cashed out customers
- Supervised self check out
- Restocked reshops
Medical Assistant
Rochester Regional Health
2021.02 - 2022.09
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor procedures, including preparing room and sterilizing instruments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Technician
Highland Hospital
2017.12 - 2021.02
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Collect/draw blood for testing purposes
- Turnover rooms and restocked
Education
Associate of Applied Science - Medical Assistant
Everest Institute
Rochester, NYFinger Lake Community College
Rochester, NYSkills
Meeting deadlines
Calendar Management
Remote Work Capabilities
Follow-up skills
Insurance Verification
Computer Skills
Teamwork and Collaboration
Venipuncture
Certification
CPR
BLS
Timeline
Appointment Scheduler
Greater Rochester Orthopedic
2024.05 - Current
Medical Assistant
Greater Rochester Orthopedic
2023.07 - 2023.10
Walmart
Cashier
2023.05 - 2023.07
Medical Assistant
Rochester Regional Health
2021.02 - 2022.09
Medical Technician
Highland Hospital
2017.12 - 2021.02
Associate of Applied Science - Medical Assistant
Everest Institute
Finger Lake Community College
CPR
BLS
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