Samantha White
Boise,ID
Summary
Detail-oriented and passionate individual with exceptional communication and customer management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Box Office Student
Morrison Center for the Performing Arts
09.2021 - Current
- Customer service - provide exceptional customer service, handle patron inquiries, answer questions, and resolve problems in a timely manner
- Patron management - maintain accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Ticket sales - provide accurate event information, including location, seating, price and availability, operate ticketing software, experience in Archtics
Server
Applebee's Neighborhood Grill & Bar
05.2023 - 10.2023
- Food service - Served food and beverages promptly with focused attention to customer needs.
- Monetary management - Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cleanliness and organization - Bussed and reset tables to keep dining room and work areas clean and to uphold restaurant hygiene standards.
- Problem solving - Resolved customer complaints promptly and professionally to maintain positive reputation.
Seating Coordinator (Seasonal)
Sun Valley Music Festival
06.2021 - 09.2022
- Donor management - facilitated communication with donors and kept accurate records of information in order to maintain positive relationships with concert-goers
- Ticket coordination - Managed seat location and ticket delivery for donors, expirience in Tix
- Teamwork - Developed relationships with staff members, and assisted with donor outreach
Education
Bachelor of Arts - Visual Arts
Boise State University
Boise, ID05.2025
Skills
- Customer service
- Computer literacy
- Time management
- Communication skills
- Sales
- Food service
Timeline
Server
Applebee's Neighborhood Grill & Bar
05.2023 - 10.2023
Box Office Student
Morrison Center for the Performing Arts
09.2021 - Current
Seating Coordinator (Seasonal)
Sun Valley Music Festival
06.2021 - 09.2022
Bachelor of Arts - Visual Arts
Boise State University
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