Samantha White
Evans,CO
Summary
Compassionate and highly organized healthcare professional with hands-on experience in both clinical and administrative roles. Proven track record in coordinating care, scheduling, and supporting both providers and patients to ensure seamless communication and quality service delivery. Strong grasp of HIPAA, EHR systems, medical terminology, and patient education. Passionate about advocating for patients while enhancing operational efficiency within a medical office or care team.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Dino Peds
02.2022 - 10.2022
- Coordinated pediatric patient care, ensuring timely communication between families and providers
- Scheduled appointments, managed multi-line phone calls, and triaged incoming patient needs
- Provided pre-visit and post-visit instructions to caregivers, improving follow-through on care plans
- Sent prescriptions, communicated with pharmacies, and assisted with prior authorizations
- Maintained thorough records in accordance with HIPAA; tracked lab results and relayed outcomes to patients
Sales Coordinator
Elliott Associates
05.2018 - 09.2020
- Oversaw communication across 24+ vendor lines, translating client needs into actionable timelines
- Reviewed blueprints and technical specifications to generate accurate estimates and project proposals
- Designed and maintained company website with customer-facing tools and scheduling portals
- Developed internal communication workflows to streamline scheduling, inventory, and service delivery
- Acted as liaison between clients, architects, and internal departments, anticipating needs and resolving conflicts quickly
Receptionist & Office Coordinator
Precision Homes
08.2017 - 03.2018
- Managed scheduling, call handling, and client check-ins for a busy real estate showroom
- Organized meetings, tracked office supply inventory, and supported back-end operations
- Inputted accounts payable and assisted with cross-functional support
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Medical Assisting Certificate - undefined
U.S. Career Institute
Fort Collins, CO03.2022
High School Diploma - undefined
Horizon High School
Brighton, CO01.2010
Skills
- Patient Care Coordination & Advocacy
- Appointment Scheduling & Follow-Up
- Medical Records & EHR Management
- Insurance Verification & Referral Processing
- Front Office Operations & Communication
- HIPAA Compliance & Confidentiality
- Prescription Refill & Pharmacy Communication
- Pediatric & Family Patient Support
- Lab Orders & Specimen Collection Coordination
- Patient Education & Instructions
- Multi-Line Phone Systems & Triage
- Cross-Functional Team Collaboration
Timeline
Medical Assistant
Dino Peds
02.2022 - 10.2022
Sales Coordinator
Elliott Associates
05.2018 - 09.2020
Receptionist & Office Coordinator
Precision Homes
08.2017 - 03.2018
Medical Assisting Certificate - undefined
U.S. Career Institute
High School Diploma - undefined
Horizon High School
Bachelor of Science - Psychology
Southern New Hampshire University
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