Samantha Windfelder
Dynamic leader with proven expertise in Retail Operations and Management team development, honed at Food Lion and Sheetz. Excelled in boosting sales through strategic merchandising which enhanced customer relations. Skilled in inventory control, business development and fostering a positive work culture which resulted in reducing turnover and propelled store performance above company average. Professional in retail management with solid background in operations and leadership. development. Skilled in optimizing store performance through building effective teams, managing ambiguity, strategic planning and driving vision and purpose. Nimble learner that has resulted in being resilient and adaptable to changing environments which has ensured consistent achievement in driving company results.
Work History
Assistant Store Manager
7 Years 4 Months- Managed opening and closing procedures, recommending changes that improved daily operational efficiency.
- Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Assisted Store Manager in analyzing sales data to identify trends, informing decisions that enhanced overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Collaborated with store manager to develop and execute strategic plans driving sales growth and operational improvements.
- Oversaw inventory control and supply chain workflow to maintain timely, accurate fulfillment of goods and services.
- Conducted regular performance reviews, identifying improvement areas and creating action plans to address them.
Store Manager
6 Years 1 Month- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.