Samantha Gallardo
1730 W. Quinn Rd. #360 Pocatello,ID
Summary
Proficient, friendly, and hard-working employee who meets deadlines well. Knowledge of cash handling, verifying banks, and processing payments. Also, has very well customer service and is dedicated to helping guests to the best of my ability. Detail-oriented and stays motivated.
Overview
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Cashier/Server
Shoshone-Bannock Casino Hotel
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Maintained food prep, keep track of dated and labeled food products.
- Maintained a coffee kiosk by making drinks to order.
- Cooked to order quick served foods.
- Followed health codes at state & federal levels.
Dishwasher
Shoshone-Bannock Casino Hotel
08.2022 - 08.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by the restaurant.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Hostess Cashier
Sizzlers
03.2022 - 08.2022
- Greeted customers entering store, taking them to their tables, and responded promptly to customer needs.
- Cleaned tables off to keep table turn-over flowing.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Housekeeper
Clarion Inn
08.2021 - 02.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Restaurant Hostess
Texas Roadhouse
12.2020 - 05.2021
- Greeted customers entering store, helping them to a table, and responded promptly to customer needs.
- Serve customers order while following health codes at state & federal levels.
- Help with cleaning duties and sanitation to help keep guests safe and satisfied.
Crew Member
Mcdonald’s
06.2020 - 11.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Follow health codes at state & federal levels.
Volunteer
Powwow Circuit
06.2017 - 06.2017
- Maintained clean, neat, and operational facilities to serve program needs.
- Represented organization positively and professionally while providing community with much-needed services.
Education
License Nail Technician - Nail Technician
Nathan Layne Institute of Cosmetology
08.2025 - 02.2026
High School Diploma -
Highland High School
Pocatello, IDSkills
- Payment Processing
- Cash Register Operation
- Order Taking
- Customer Assistance
- Cash Handling
- Customer Service
- Food Safety Practices
- Health Code Compliance
- Works well under pressure
- Deadline management
- Office software proficiency
Timeline
License Nail Technician - Nail Technician
Nathan Layne Institute of Cosmetology
08.2025 - 02.2026
Cashier/Server
Shoshone-Bannock Casino Hotel
08.2023 - Current
Dishwasher
Shoshone-Bannock Casino Hotel
08.2022 - 08.2023
Hostess Cashier
Sizzlers
03.2022 - 08.2022
Housekeeper
Clarion Inn
08.2021 - 02.2022
Restaurant Hostess
Texas Roadhouse
12.2020 - 05.2021
Crew Member
Mcdonald’s
06.2020 - 11.2020
Volunteer
Powwow Circuit
06.2017 - 06.2017
High School Diploma -
Highland High School