Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Timeline
National Honors Society
Generic

Samantha Zavala

Santa Cruz,California

Summary

To leverage my diverse background in the medical field, food industry, and customer service I’d like to acquire a job with a higher level of dining and personal relations. My extensive knowledge of food preparation and patient/customer relations, aid in delivering a high-quality, personalized dining experience that supports the health and well-being of customers, patients, and other staff.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work History

Barista

Coffee Bean & Tea Leaf
12.2023 - 08.2024
  • Performed multiple sterilization techniques and applications
  • Gained experience in cash & food handling/preparation
  • Prioritized time management skills
  • Providing customer service & communication by accommodating to customers wants & needs
  • Gained experience working in a fast paced environment which aided in the development of my communication with other staff members. Additionally this helped me to establish quick yet meaningful conversations with customers.

After School Program (Teen) Supervisor

Farragut Elementary School/Office of Child Development
12.2022 - 12.2023
  • Hosted engaging activities & events within the classroom
  • Sterilized classroom materials
  • Supervised student activities in both indoor and outdoor environments
  • Taught & exhibited proper safety/sterilization procedures
  • Child care experience
  • Gained experience working with youth & families. Established clear communication with parents & students.

Technical Support Representative

Culver City Senior Center
08.2023 - 03.2024
  • Provided assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.

Education

High School Diploma -

Culver City High School
Culver City, CA
08.2020 - 06.2024

Bachelor of Science - Global & Community Health

University of California, Santa Cruz
Santa Cruz, CA
09.2024 - Current

Skills

  • Account Management
  • Knowledge of proper sterilization techniques
  • Food Handlers License
  • Direct Patient Care
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Active listener
  • Cash handling
  • Opening and closing duties
  • Problem-solving

Accomplishments

  • Collaborated with team of young feminists and local farmers market in ensuring quality & affordable food to a local women's shelter
  • Resolved product issue through consumer testing.

LANGUAGES

Spanish
Native or Bilingual
French
Limited Working
English
Native or Bilingual

Timeline

Bachelor of Science - Global & Community Health

University of California, Santa Cruz
09.2024 - Current

Barista

Coffee Bean & Tea Leaf
12.2023 - 08.2024

Technical Support Representative

Culver City Senior Center
08.2023 - 03.2024

After School Program (Teen) Supervisor

Farragut Elementary School/Office of Child Development
12.2022 - 12.2023

High School Diploma -

Culver City High School
08.2020 - 06.2024

National Honors Society

I’m proud to be part of the National Honor Society (NHS), which celebrates students excelling in scholarship, service, leadership, and character. Being in NHS is not just about good grades; it shows my dedication to making a positive impact in my school and community.  As a member, I participate in community service projects, school events, and take on leadership roles. We focus on maintaining strong academics and setting a positive example for others.

Samantha Zavala