Samantha Zielke
La Crosse,WI
Summary
Diligent and outgoing paramedic student looking for experience in the medical field as an EMT to assist in furthering my education. I am highly motivated and take pride in my communication skills, as well as my ability to perform well in high-pressure situations. Even though I may not have much previous experience I consider myself to be a fast learner and highly adaptable. I am also able to apply exceptional critical thinking and decision making skills in the context of my work, as well as working well as a part of a team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Representative
Holiday Inn Suites
La Crosse, WI
08.2023 - Current
- Communicated effectively with team members to ensure smooth workflow throughout the day.
- Arranged special accommodations for guests to enhance visitor experiences.
- Ensured that all front desk areas were clean, organized and stocked with necessary supplies.
- Collaborated with internal team to prioritize and complete guest check-in and check-out and deliver amenities.
- Assisted other departments with various tasks when needed or requested.
- Resolved customer complaints in a professional manner while ensuring their satisfaction was met.
NCA
Mulder Health Care Facility
West Salem, WI
09.2021 - 01.2022
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
Education
Associate of Science - Emergency Medical Services
Western Technical College
La Crosse, WISkills
- Conflict Management
- Problem-Solving Skills
- Listening Skills
- Time Management
- Safety and Security Procedures
- Compassionate Communication
- Complex Problem-Solving
- Mobility Assistance
- Medical Terminology Knowledge
- Collecting Vital Signs
- Assisting With Personal Grooming
- Calm and Level-Headed Under Duress
- Quick Problem Solver
- Adaptable
Certification
- CPR Certification achieved on 01/01/2023
- EMT-B Certification achieved on 04/23/2023
- BLS Certification achieved on 04/23/2023
Timeline
Front Desk Representative
Holiday Inn Suites
08.2023 - Current
NCA
Mulder Health Care Facility
09.2021 - 01.2022
Associate of Science - Emergency Medical Services
Western Technical College
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