Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Samantha M. English

Daytona Beach,FL

Summary

Administrative professional looking to utilize skills in order to enhance career growth. Professional demeanor with excellent customer relations background and qualifications necessary to expand product services and achieve productivity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

American Income Life
01.2022 - 05.2024


  • Enhanced brand reputation by consistently providing exceptional customer service and fostering positive relationships with clients.
  • Trained and worked with new hirees in group settings through various computer applications and software.
  • Crafted clear, informative reports to explain life insurance policy features and benefits.
  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.

Administrative Assistant/ Sales Representative

Flight Level Crews LLC
01.2017 - 01.2022
  • Developed customized sales techniques to successfully upsell flight services to new and existing clients.
  • Coordinated events for client destinations including special venues, five star restaurants and hotel accomodations.
  • Delivered a wide variety of project requirements in a time sensitive manner.
  • Drafted reports, contacted customers and reconciled transactions after conducting research into inquiries.

Oral Surgery Assistant

Seaside Oral Surgery
08.2021 - 01.2022
  • Assisted in administration of several general anesthesia medications while monitoring patients vitals and airways throughout facial and oral surgery.
  • Explained in depth pre and postoperative care instructions and collaborated treatment plans.
  • Developed lasting, professional relationships with families by encouraging open communication and calming anxious patients.
  • Coordinated inventory, stocking and ordering of all medical supplies and equipment.

Bartender/ Waitress

Paul Martins
01.2019 - 05.2021
  • Trained new bartenders/servers on drink preparation and upselling techniques.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.

Education

Certified Dental Assistant -

Career Care Institute
Oxnard, CA
06.2021

Associate of Science -

Ventura Community College
Ventura, CA
05.2018

High School Diploma -

Foothill Technology High School
Ventura, CA
06.2012

Skills

  • Client relationship management
  • Excellent communication skills
  • Independent handling various tasks
  • Marketing strategy development
  • New agent training
  • Appointment scheduling
  • Customer Service
  • Front Desk Management
  • Telephone Etiquette
  • Problem-solving skills

Certification

RESIDENT INSURANCE PRODUCER

Accident and Health Agent, Life Agent



CERTIFIED DENTAL ASSISTANT

Coronal Polish

Dental X-Ray

Infection Control

Adult and Pediatric CPR | BLS | AED


Additional Information

  • E-commerce business owner
  • K-9 training, care & support
  • Elderly caregiver volunteer

Timeline

Life Insurance Agent

American Income Life
01.2022 - 05.2024

Oral Surgery Assistant

Seaside Oral Surgery
08.2021 - 01.2022

Bartender/ Waitress

Paul Martins
01.2019 - 05.2021

Administrative Assistant/ Sales Representative

Flight Level Crews LLC
01.2017 - 01.2022

Certified Dental Assistant -

Career Care Institute

Associate of Science -

Ventura Community College

High School Diploma -

Foothill Technology High School

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Samantha M. English