Samantha Mackenzie Rivera
Huntington Beach,CA
Summary
Detail-oriented and compassionate healthcare professional with experience across administrative and direct patient care roles. Background includes working as a medical administrative assistant, managing scheduling, patient records, and front office operations, along with hands-on caregiving experience supporting individuals with daily living activities, medical needs, and emotional well-being. Skilled in behavior intervention techniques, patient communication, and maintaining organized, efficient healthcare environments. Proven ability to work collaboratively with healthcare teams while providing high-quality, patient-centered care in both clinical and home settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
PALS LLC
01.2026 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Processed insurance claims and maintained accurate patient records for compliance and efficiency.
- Facilitated inventory management of medical supplies, ensuring availability for daily operations.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Home Health Aide
Altogether Healthcare and Referral Agency
08.2024 - 04.2026
- Administered medications and monitored vital signs in compliance with healthcare protocols.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Behavior Interventionist
Acuity Behavior Solutions
09.2025 - 02.2026
- Implemented individualized behavior intervention plans to promote positive behavioral changes.
- Trained caregivers on behavior management strategies and techniques for consistency at home.
- Utilized data collection methods to evaluate effectiveness of interventions and adjust strategies accordingly.
Caregiver
Joyful Care Caregiving Services
09.2024 - 12.2025
- Monitored client health and reported changes to medical staff, ensuring timely interventions.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Associate of Science - Nursing
Golden West College
Huntington Beach, CA06-2028
High School Diploma -
Fountain Valley High School
Fountain Valley, CA06-2024
Skills
- HIPAA compliance
- Patient scheduling
- Medical office management
- Multi-line phone systems
- Patient care
- Vital signs monitoring
- Housekeeping
- Applied behavior analysis
- Crisis intervention strategies
- Time management
- Elderly care
- Problem-solving
Certification
- CHHA - Certified Home Health Aide
- HCA - Home Care Aide
- Heartsaver First Aid CPR AED, American Heart Association - Feb 2026 to Feb 2028
- Seizure Recognition and First Aid Certification, Epilepsy Foundation - Jan 2026 to Jan 2028
Languages
English
Native or Bilingual
Tagalog
Limited Working
Spanish
Elementary
Timeline
Medical Administrative Assistant
PALS LLC
01.2026 - Current
Behavior Interventionist
Acuity Behavior Solutions
09.2025 - 02.2026
Caregiver
Joyful Care Caregiving Services
09.2024 - 12.2025
Home Health Aide
Altogether Healthcare and Referral Agency
08.2024 - 04.2026
Associate of Science - Nursing
Golden West College
High School Diploma -
Fountain Valley High School