Samantha Michelle Perez
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Su Clinica
Brownsville, Texas
02.2024 - Current
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Experienced in AthenaOne software
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Entered demographics and health history into patient database.
Front Desk Receptionist, Dental Assistant
Port Isabel Dental Associates
Port Isabel, TX
05.2022 - 02.2024
- Scheduled appointments, verified patients insurance and billed patients insurance for services by using appointment software, Dentrix.
- Answered and managed incoming calls and emails.
- Took customer payments and billed insurance companies for remaining balance.
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Barista, Cashier
Isla Grand Beach Resort
South Padre Island, Texas
05.2020 - 07.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Collected payments and provided accurate change.
Education
Associate of Science - Dental Hygiene
Texas State Technical College
Harlingen, TX05-2027
High School Diploma -
South Texas Academy For Medical Professions
Olmito, TX05-2022
Skills
- Customer Service, Creative, Organized
- Skilled in Dentrix and AthenaOne
- Verbal and written communication skills in both Spanish and English
- Responsibility, Open-mindness, Positivity
Timeline
Front Desk Receptionist
Su Clinica
02.2024 - Current
Front Desk Receptionist, Dental Assistant
Port Isabel Dental Associates
05.2022 - 02.2024
Barista, Cashier
Isla Grand Beach Resort
05.2020 - 07.2022
Associate of Science - Dental Hygiene
Texas State Technical College
High School Diploma -
South Texas Academy For Medical Professions
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